Skills Gap Survey - Université Antonine (UA)

  • Skills Gap Survey

    10 septembre 2021
    Skills Gap Survey

    Driven by its pioneering spirit and unwavering commitment to design and implement the latest trends, the Center for Career Development (CCD) is glad to share with you the results of the skills gap survey conducted among a wide array of employers from various sectors.

    The objective of this survey is to identify, analyze and better understand the gap between the most sought-after skills that employers look for to build their organizational strategies and achieve success, and the actual skills that the new hires (i.e., new graduates) demonstrate. This study also aims at shedding light on the action plan developed by those employers to bridge the skills gap, if any, and to optimize their training programs in order to upskill their workforce.

    The approximate number of companies that were contacted by the CCD is 200, among which 39 filled the survey. The collected data revealed the following results:

    • 23% of the respondent companies operate in the IT sector.
    • 31% of the respondent companies have more than 300 employees.
    • 20.5% of the respondent companies have 50 to 100 employees.
    • 12.8% of the respondent companies are small industries with 1 to 9 employees.

    Importance of Skills
    Employers were provided with a list of skills and were asked to rate the importance of these latter in terms of their contribution to the success of the company. The following 5-point rating scale was used for this purpose: “vital”, “very important”, “important”, “somewhat important” and “not important”. Three most in-demand skills were identified and ranked in order of importance as follows: work ethics, teamwork and resilience.

    Level of Satisfaction
    Moreover, employers were asked to rate their satisfaction with the new hires’ levels of proficiency, using the aforementioned list of skills. The following 5-point rating scale was adopted: “expert”, “advanced”, “intermediate”, “novice” and “fundamental awareness”. The top 3 skills that employers were most satisfied with, were ranked in order of importance, as follows: work ethics, teamwork and adaptability.

    The gap value is obtained by calculating the difference between the importance and the satisfaction scores.

    Our findings showed that 67% of the companies were facing skills gaps at the level of the new hires.

    To summarize, the below conclusions could be drawn from this year's report, which highlights the divergence across the different sectors:

    • The biggest three skills gaps pertain to: problem solving, teamwork and work ethics.
    • The skills that are the most valued are: resilience, work ethics and teamwork.
    • Employers reported extremely low satisfaction with adaptability, resilience and problem solving.
    • The banking sector presents the narrowest skills gap.
    • The most lacking skills in the IT sector and which are listed in order of priority are: Problem solving and resilience.

    For more details, the full report can be downloaded via the below link: