Meditation as a conflict management tool: what is it all about, what are the sources of conflict, and how to manage conflicts and solve them through mediation?
UA is inviting all its students to participate in the Mediation Initiation Online Webinar, allowing them to become more aware of all their preconceived ideas and social prejudices, better express their emotions, and incorporate non-violent communication.
This webinar of two days will be held in English and hosted by Ms. Paule Chiha, trainer and mediator at the Professional Center for Mediation (CPM) of Saint-Joseph University (USJ). It will enable every participant to understand what is effective communication, develop listening skills, and increase willingness to be open to all opinions.
Saturday, October 17 and Saturday, October 24, 2020.
2:00 – 5:00 PM
Virtual via Zoom
What you will learn
Present the plan and the objective of the training
Resolving the conflict: Mediation
Introduce mediation as a conflict management tool
Define the role of the mediator
Sources of conflict: Perceptions
Understand the importance of perception and point of view
Sources of conflict: Prejudices
Be aware of the preconceived ideas and the social prejudices
Sources of conflict: Rumor and Selective Listening
Be sure of the information sources and avoid distortion
Become aware of the selectivity in our listening
Conflict prevention: Expressing Emotions
Understand its emotions
Express its emotions
Conflict prevention: Understand Its Needs
Be aware of its needs
Conflict prevention: Active Listening
Be aware that listening should be qualitative
Discover the importance of feedback
Conflict prevention: Non-violent Communication
Understand the non-violent communication and master its tools
Participants in the two-day webinar will receive a certificate of attendance.
to book your place before Friday 16, at 3 PM, or contact +961 5 927 000 ext. 1052 for more information.